We pride ourselves on our professional and friendly approach, providing reassurance for the people we help care for at all times.
Whether we are designing a care home or overseeing care services, we always strive to create caring, family-oriented communities that offer comfort and dignity for those living in a home and for visiting family and friends.
Our teams are at the heart of what we do and many of them have worked with us for a significant number of years. They are skilled at making the homes run smoothly, working with a range of other providers to ensure residents and patients are always the number one priority.
They also have a long track record of working in high-pressure, regulated environments, where services must be delivered to strict quality guidelines. The care homes and hospitals where we work, in long-term partnership with the NHS, score very highly in the annual NHS Patient Environment Action Teams (PEAT) assessments.
To maintain these high levels of performance we continually invest in staff training and development to ensure they meet relevant Health and Safety Executive (HSE) codes of practice. We use a rigorous employment process to check staff hold the correct qualifications and hold regular reviews to identify any on-going training requirements.