Cramond Residence strengthens management team

Walker Healthcare has appointed Dorothy Brown as Client Relationship Manager of the Cramond Residence.

Dorothy has been with the Walker Group for three years and was recognised for her exceptional customer care skills. Passionate about building lasting relationships with clients, Dorothy will be the first point of contact for residents and their families and will ensure the journey to life at the Residence is as stress free as possible.

Welcoming Dorothy to the team, Graeme Kelly, director at Walker Healthcare, said: “Dorothy’s sense of compassion and ability to build meaningful relationships means she is a perfect fit for this role at Cramond Residence. She is a customer relations expert and will use her experience to make sure our resident’s settle into life at Cramond as easily as possible.”

Located to the north-west of Edinburgh, Cramond is easily accessible for people living across the Lothians and Fife, while on the doorstep of some of the city’s finest coastal views and paths from the tranquil village of Cramond.

A local to Cramond, Dorothy has already been instrumental in developing relationships with the community and will work closely with local services in her role as Client Relationship Manager. She will be based in the home’s onsite Information Suite until the home opens early next year.

Dorothy said: “I am extremely excited to be part of the team opening this great facility in my local community. Cramond Residence is set to be somewhere residents can really enjoy their later years and I look forward to welcoming our first residents.”

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